Hiring for a Customer Service Specialist located on the northwest side of Indianapolis.
That’s Good HR has partnered with a company in Indianapolis who has an immediate need for a Customer Service Specialist.
Salary: $14 per hour to start but often within 2 years of being hired, significant increases are given with good performance.
Job Type: Full Time, Temp to Hire, Temporary to Hire
Hours: varies, early shifts are highly considered. As you start your career, you may work some weekends.
Customer Service Specialist Responsibilities:
- Inbound calls to resolve elevated situations in a medical and clinical environment
- Outbound calls to follow up and build relationships with clinical staff including Doctors
- Working with an existing client base
- Work with significant data and manage information using multiple systems
- Manage email workload
- Update work orders and other appropriate documents to support clients
- Communicate internally with other departments including management
- Maintiain professionalism at all times
- Ability to work at all levels within the organization.
Customer Service Specialist Qualifications:
- High school or equivalent degree required; some college education preferred
- Customer service experience required
- Ability to set priorities and manage time amidst multiple tasks
- Ability to type at least 45 words/minute required
- Excellent listening, interpersonal, and conflict management skills
- Excellent telephone and customer service skills
- Strong written and verbal communication
- Excellent attention to detail
- Professionalism at all times REQUIRED
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Life Insurance
- Referral Bonus
- Holiday Pay (based on hours worked)
- Vacation Bonus (based on hours worked)
That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!
See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.