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Customer Service Specialist

Indianapolis Northwest
$14.00 per hour

Hiring for a Customer Service Specialist located on the northwest side of Indianapolis.

That’s Good HR has partnered with a company in Indianapolis who has an immediate need for a Customer Service Specialist.

Salary:  $14 per hour to start but often within 2 years of being hired, significant increases are given with good performance.

Job Type: Full Time, Temp to Hire, Temporary to Hire

Hours:  varies, early shifts are highly considered.  As you start your career, you may work some weekends.

Customer Service Specialist Responsibilities:

  • Inbound calls to resolve elevated situations in a medical and clinical environment
  • Outbound calls to follow up and build relationships with clinical staff including Doctors
  • Working with an existing client base
  • Work with significant data and manage information using multiple systems
  • Manage email workload
  • Update work orders and other appropriate documents to support clients
  • Communicate internally with other departments including management
  • Maintiain professionalism at all times
  • Ability to work at all levels within the organization.

Customer Service Specialist Qualifications:

  • High school or equivalent degree required; some college education preferred
  • Customer service experience required
  • Ability to set priorities and manage time amidst multiple tasks
  • Ability to type at least 45 words/minute required
  • Excellent listening, interpersonal, and conflict management skills
  • Excellent telephone and customer service skills
  • Strong written and verbal communication
  • Excellent attention to detail
  • Professionalism at all times REQUIRED

Benefits Offered:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Voluntary Life Insurance
  • Referral Bonus
  • Holiday Pay (based on hours worked)
  • Vacation Bonus (based on hours worked)

That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!

See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.

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