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Customer Service Associate

Carmel, IN
Direct Hire
$19.00 per hour
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Hiring for a Customer Service Associate located in Carmel, Indiana.

That’s Good HR has partnered with a company in Carmel who has an immediate need for a Customer Service Associate.

Salary:  $19 per hour

Job Type: Full Time, Direct Hire

Hours:  8 am – 5 pm and 9 am – 6 pm

Customer Service Associate Responsibilities:

  • Responsible for customer conflict resolution
  • Communicate with customers ensure customer satisfaction
  • Provide administrative support to department as needed
  • Being proactive with customers in all aspects of service levels
  • Heavy research to effectively deal with issues at hand
  • Heavy documentation
  • Will be liasion with a lot of issues dealing with unhappy customers
  • Must be effective at presenting information to calm the customers

Customer Service Associate Qualifications:

  • 3+ years of related customer support experience
  • Proficient computer skills with demonstrated experience in Microsoft office, order entry systems
  • Problem solver with ability to provide solutions
  • Excellent interpersonal communication, both written and verbal
  • Ability to prioritize tasks effectively
  • Experience dealing with conflict resolution

Benefits Offered:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Voluntary Life Insurance
  • Referral Bonus
  • Holiday Pay (based on hours worked)
  • Vacation Bonus (based on hours worked)

That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!

See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.

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