Hiring for a Customer Service Associate located in Carmel, Indiana.
That’s Good HR has partnered with a company in Carmel who has an immediate need for a Customer Service Associate.
Salary: $19 per hour
Job Type: Full Time, Direct Hire
Hours: 8 am – 5 pm and 9 am – 6 pm
Customer Service Associate Responsibilities:
- Responsible for customer conflict resolution
- Communicate with customers ensure customer satisfaction
- Provide administrative support to department as needed
- Being proactive with customers in all aspects of service levels
- Heavy research to effectively deal with issues at hand
- Heavy documentation
- Will be liasion with a lot of issues dealing with unhappy customers
- Must be effective at presenting information to calm the customers
Customer Service Associate Qualifications:
- 3+ years of related customer support experience
- Proficient computer skills with demonstrated experience in Microsoft office, order entry systems
- Problem solver with ability to provide solutions
- Excellent interpersonal communication, both written and verbal
- Ability to prioritize tasks effectively
- Experience dealing with conflict resolution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Life Insurance
- Referral Bonus
- Holiday Pay (based on hours worked)
- Vacation Bonus (based on hours worked)
That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!
See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.