Hiring for a Customer Service Representative located on the west side of Indianapolis.
That’s Good HR has partnered with a company on the west side of Indianapolis who has an immediate need for a Customer Service Representative.
Salary: $18 – $20 per hour
Job Type: Full Time, Direct Hire
Hours: 8 am – 5 pm
Customer Service Representative Responsibilities:
- Responsible for timely and accurate order fulfillment, from processing initial order from customers and following through the entire supply chain to delivery
- Communicate with customers, company locations, and vendors to ensure customer satisfaction
- Customer advocate bringing voice of customer insights for continual improvement
- Investigate and resolve customer issues for corrective and preventive action
- Represent company in a professional manner and create strong partnerships through exemplary customer support
- Provide administrative support to department as needed
- Being proactive with customers in all aspects of service levels
Customer Service Representative Qualifications:
- 3+ years of related customer support experience in a manufacturing or distribution environment
- Proficient computer skills with demonstrated experience in Microsoft office, order entry systems
- Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
- Problem solver with ability to provide solutions
- Excellent interpersonal communication, both written and verbal
- Ability to prioritize tasks effectively
- 3+ years of business to business customer service experience
- College degree or equivalent work experience
- Prior experience with SAP system
- Computer savvy with strong technical skills
- Health Insurance
- Dental Insurance
- Vision Insurance
- Voluntary Life Insurance
- Referral Bonus
- Holiday Pay (based on hours worked)
- Vacation Bonus (based on hours worked)
That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!
See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.