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Customer Service Representative

West Indianapolis
Direct Hire
$18.00 - $20.00 per hour

Hiring for a Customer Service Representative located on the west side of Indianapolis.

That’s Good HR has partnered with a company on the west side of Indianapolis who has an immediate need for a Customer Service Representative.

Salary:  $18 – $20 per hour

Job Type: Full Time, Direct Hire

Hours:  8 am – 5 pm

Customer Service Representative Responsibilities:

  • Responsible for timely and accurate order fulfillment, from processing initial order from customers and following through the entire supply chain to delivery
  • Communicate with customers, company locations, and vendors to ensure customer satisfaction
  • Customer advocate bringing voice of customer insights for continual improvement
  • Investigate and resolve customer issues for corrective and preventive action
  • Represent company in a professional manner and create strong partnerships through exemplary customer support
  • Provide administrative support to department as needed
  • Being proactive with customers in all aspects of service levels

Customer Service Representative Qualifications:

  • 3+ years of related customer support experience in a manufacturing or distribution environment
  • Proficient computer skills with demonstrated experience in Microsoft office, order entry systems
  • Highly organized with the ability to manage multiple projects and assignments in a rapidly changing environment while meeting critical deadlines
  • Problem solver with ability to provide solutions
  • Excellent interpersonal communication, both written and verbal
  • Ability to prioritize tasks effectively
  • 3+ years of business to business customer service experience
  • College degree or equivalent work experience
  • Prior experience with SAP system
  • Computer savvy with strong technical skills

Benefits Offered:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Voluntary Life Insurance
  • Referral Bonus
  • Holiday Pay (based on hours worked)
  • Vacation Bonus (based on hours worked)

That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, the team at That’s Good HR works to connect the right people to the right job at the right time. See what we can do for you – apply today!

See a position or two you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.

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