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Client Success Specialist

Rockville
Direct Hire

Now hiring for an Rockville, IN Client Success Specialist.

For over 20 years, That’s Good HR has paired employers and job seekers in Indianapolis and surrounding areas. We specialize in handpicked placements for accounting, HR, medical coding, executive assistants, bookkeepers, analysts, receptionists, customer service specialists, project managers, and more. From entry level to management, we make artful employment placements.

Rockville, IN Client Success Specialist

Pay Rate: $20-$21/hour

Job Type: Direct Hire and REMOTE

Responsibilities:

  • Respond to client inquiries using professional communications
  • Document all activities for reporting and resolution through the customer relationship management application
  • Identify trends related to incoming inquiries
  • Provide resolution through issue documentation and resolution with appropriate internal resource
  • Resolve billing and technical issues for customers

Qualifications:

  • 2+ years of customer service REQUIRED
  • Salesforce ticketing experience PREFERRED
  • Ability to handle high ticket volumes
  • PC proficiency REQUIRED

That’s Good HR is an award-winning staffing firm focused on the local Indianapolis market. Whether you’re looking for a temporary, part-time, or full-time position, our seasoned team works to connect you to the right job at the right time. Learn more about us here.

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See a position or tow you are interested in? You only need to apply once with That’s Good HR. We’ll review your resume with all open positions in mind.

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