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Customer ExperiencesA Life-Changing Job: Jennifer’s StoryNovember 2, 2015
Life can throw curveballs at us. Even when we think we have things all figured out and well planned, it doesn’t always work out that way. Jennifer DeWitt can tell …
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Customer ExperiencesFrom Temp to Permanent Management: Kelsey’s StoryAugust 27, 2015
Raise your hand if you’re currently not working in your college degree field. So often our career paths are not what we expect. And that’s not always a bad thing. …
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Customer ExperiencesFostering Team Spirit during a Change in LeadershipOctober 26, 2012
According to the Hagberg Consulting Group, more than 10 percent of Fortune 1000 companies changed at least one of their top three officers last year. Chances are that your …
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Customer ExperiencesAfter 17 years….October 16, 2011
I had been with my current company for 17 years when we found out our office was being closed due to reorganization. Now I find myself looking for a job …
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Customer ExperiencesFilling a Chair or Positioning Your Company For Long Term Sustainable Growth?September 27, 2011
This blog post is from an article posted on Inside Indiana Business this week. You can access the article here. I have long been a proponent and a fan of …
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Customer ExperiencesShock your customers with great customer service…July 12, 2011
Why is it that when we receive awesome customer service that we are so blown away? Have we become so used to mediocre treatment these days that when we are …
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